Welcome to Syniad IT

Thank you for coming to see us at our recent event. We are delighted that you want to find out more.

On this page you will find some useful links and downloads, to help you find out what we do and how we can help you achieve IT excellence.

The key questions to ask yourself at the start of your SIAM programme:

What are the key issues that we are trying to resolve by adopting a SIAM based approach?

Are we looking to achieve transformational change in IT?

What are we comfortable outsourcing and what needs to be retained?

Do we accept that our IT operating model may need to change?

What will our process models look like in terms of roles and responsibilities?

Who will own and operate the ITSM tools?

Will we operate SIAM in-house, or as one of our Service Towers?

Are we already operating in a SIAM model, but we just don’t call it SIAM!?