Today’s IT service delivery models demand consistent and repeatable processes to drive efficiency, whilst facilitating flexibility.

We bring our experience and templates and adapt these to meet your specific challenges and requirements. By using a combination of our experience and a collaborative approach, we develop tailored solutions to meet your specific needs.

Our Design + Build Service incorporates:

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Operating model design

using established frameworks and approaches such as ITIL, as well as innovative methods such as SIAM and VeriSM

Organisation design

  • Role Definition
  • Role sizing
  • Role grading

Tool selection

We can support you through the tool selection lifecycle:

  • Requirements Definition
  • Procurement support
  • Configuration project support
  • Testing
  • Implementation support

Facilitating digital transformation

Guiding you through Digital Transformation:

  • Digital Transformation Strategy
  • Business Engagement
  • Programme Definition
  • Programme Implementation

We help you design and implement an effective IT operation with an objective perspective.

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Workshops

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