Our assessment services

offer IT leaders the opportunity to undertake an objective review of their IT Operations.

Our approach

is highly structured and follows a tried and tested combination of interviews, observation and analysis to determine process maturity and develop continual improvement plans.

Our assessment scope covers any of the following areas:

Process maturity, using frameworks such as ITIL

Operating model effectiveness,

including multi-vendor approaches such as SIAM, as well as new methods such as VeriSM

Tooling effectiveness,

particularly in IT Service Management, with tools such as ServiceNow, Cherwell & BMC Remedy

Organisation and cultural alignment

ensuring that you are organised optimally with a service-aligned culture

We tailor our approach and deliverables to meet your specific needs.

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