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We recently presented the attached slides at Service North, a Service Integration & Management (SIAM) event run by Scopism. It focussed on the importance of developing SIAM Tooling Strategy when implementing a SIAM IT Operating Model.

The slides complemented our white paper, Why You Really Need a SIAM Tooling Strategy, which we wrote a couple of years ago.

You can download the slides below and access the white paper using the link above.

SIAM – Build and operate effective tooling solution v2.2