What are Service Catalogues and what value do they add to an organisation?
This presentation will explain service catalogues whilst also giving us a common language and understanding.
• Introduce a common terminology
• Ensure the objectives of each catalogue are understood
• Explicitly state the business value
• Avoid the risk of failing in Service Catalogue implementation
This presentation is based upon real-world implementation experience. We will use ITIL terminology where it’s appropriate, but we won’t be bound by it!
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You can also view the webinar from which these slides are derived by clicking here
Read our blog “3 Steps to Building a Service Catalogue”