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Events

Events

Service North 2019

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Workshops

Workshop

Free half day ITSM workshop

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Workshop

Digital Transformation Workshop

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Case Studies

Case Studies

Helping an insurance company design a new IT operating model

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Case Studies

Improving Transition Management at Parliamentary Digital Services

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Case Studies

Service Management process maturity assessment

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Case Studies

Asset Data Integration

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Case Studies

Service Catalogue Business Case

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Case Studies

Improving the hardware asset management (HAM) processes

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Case Studies

SAP implementation and building a Service Management organisation

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Case Studies

Defining ServiceNow tool requirements

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Advice

Advice

Critical ingredients in running an IT department in 2019

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AdviceInsights

Team Maturity Assessment

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AdviceInsights

6 steps to improve how work gets done in IT

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AdviceInsightsVideos

Trends for 2019 – Complexity is rising!!

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AdviceInsights

6 steps to effective Knowledge Transfer

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AdviceInsights

Software is an enabler for Digital Transformation not a leader

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AdviceInsights

5 rules of effective IT governance

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AdviceInsights

SIAM Tooling Strategy

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Downloads

DownloadsInsights

IT Transformation Toolkit

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AdviceDownloads

11 tips to build a CMDB in a SIAM operating model

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AdviceDownloads

6 Steps to successful SIAM collaboration

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AdviceDownloads

CIO’s guide to optimising SIAM: creating a true end-to-end system

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AdviceDownloads

10 ITSM tool selection tips

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AdviceDownloads

Why does your SIAM Operating Model need a single PMO?

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AdviceDownloads

Getting to grips with SIAM

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AdviceDownloads

11 Actions to make your SIAM programme successful

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