Optimising SIAM – Redefine IT service efficiency with integrated SIAM and ITSM.
How can your IT organisation achieve savings of up to 40%?
Axios Systems’ latest paper, in conjunction with itSMF’s Barclay Rae and Steve Morgan from Syniad IT stresses the importance of Service Integration adoption.
ITSM’s continuing evolution has led the industry through various iterations. A key trend for 2017 will be truly incorporating SIAM into your service management strategy and ITSM system. This whitepaper looks at this concept and discusses the following:
- SIAM as a whole: its structure and how it relates to ITIL®
- The benefits of adoption for your organisation
- Critical success factors and “how to’s”
Also, read our blog Service Integration (SIAM) – the CIOs challenge part 1 and part 2.