ITSM podcast

All Things ITSM – podcast

I was thrilled to be invited by All Things ITSM to participate in one of their podcasts at the itSMF Conference (#ITSM15).

In the podcast, I’m asked about my background, the purpose and aims of the itSMF SIAM Special Interest Group (SIAMSIG) and my views on the big issues affecting SIAM in the industry today.

The link can be accessed through AllThingsITSM on their YouTube channel, here