You know what they say, “A problem shared is a problem halved”. Just chatting through an issue with someone who is impartial, independent and detached from the environment, can give a fresh perspective and provide some options for resolving the issue.
In the work environment, things aren’t quite so easy. In a world where we’re our actions and performance are continually judged and measured, it’s often difficult to have a trusted mentor at work, to whom you can turn for advice when you hit issues. Often, the act of asking for help can be seen as a sign of weakness, rather than an indication that you’re ready to accept new ideas and different opinions.
At Syniad IT we’ve been giving this some thought. Our business is built on long-term relationships, with trust, respect and credibility at their core. What if we could demonstrate these qualities whilst also adding some value? What if we could build some new relationships on a pro-bono basis (that’s free of charge!), by offering IT leaders somewhere where they could go where they could speak openly without recrimination and judgement?
Launching Surgery sessions
That’s why today, we’re really pleased to announce our Surgery sessions. A surgery provides you, or your team, a free 2-hour consulting session with one of our senior consultants. We’ll do our best to match the consultant to the issue you describe.
What can we discuss?
You can discuss pretty much anything, but we expect the issues will fit into one of the following categories. If your issue is something completely random, don’t worry, I’m sure we can help!
IT process performance
Developing and prioritising an improvement plan
Getting traction/adoption to a change of work practices
Getting the best from your people
ITSM tool selection
Getting management recognition or buy to an issue
IT governance and control issues
Where are the surgeries held?
We’ll come to your office or you can come to us or meet on the phone if that suits you better.
What do I get?
Syniad IT was formed in December 2012. Since this time, we have established ourselves as leaders in the IT Service Management area, providing advice and delivering programmes of work to IT leaders across industry sectors and geographies. We are experts in IT operating models and IT Service Management. Put simply, it is all we do. Our award-winning consultants come from senior ITSM positions in industry and from large consulting organisations. This mix of knowledge and experience enables us to deliver work of exceptional quality, providing unique insights which enable our clients to optimise their IT organisations.
We build long-lasting relationships with our customers, recognising the importance of every piece of work, in building credibility and trust. We work to the principles in our strap-line, Quality, Expertise and Passion
To find out how we help organisations like yours design and build highly effective operating models, read our ultimate guide to Design + Build.
Run as a private workshop for organisations who wish to bring their technology, business and digital leaders together to understand digital transformation principles and set the basis for a strategy