We help organisations transform and optimise their IT operations

Syniad IT are a specialist IT Service Management consulting firm. We help IT leaders optimise their organisations to help meet the challenges of today’s complex IT service delivery models such as cloud, SIAM, digital transformation and agile development.

Working as a trusted advisor, we bring expertise and a practical approach drawn from our extensive experience, delivered through our three main services: Assessment, Design + Build and Optimisation.

Sometimes you have a particular challenge which needs rapid resolution. You need to get everyone on the same page, either to raise awareness of an issue or agree upon a course of action. Our workshops help you do this.

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An IT organisation is a finely balanced eco-system

An effective IT Operating Model demands a highly efficient process model, underpinned by suitable governance, technology and automation. Most important of all is the people. Ignore skills, culture and team structure at your peril!

What we do

Assessment

Our assessment services offer IT leaders the opportunity to undertake an objective review of their IT organisations

Design + Build

We help organisations design and build highly effective IT operating models, including processes, governance, IT tooling and organisation structure

Optimisation

Continual improvement is critical to ensure that your IT organisation continues to meet the needs of its users

Our Vision

To deliver high quality IT transformations with expertise and passion.

Our Mission

To create highly efficient, cost effective, business-aligned IT operating models which deliver sustainable benefits.

Steve Morgan is the founder and lead consultant at Syniad IT. He brings over 30 years of experience in IT to help organisations run their technology teams more effectively. Building highly effective IT operating models, using his expertise in IT Service Management & Service Integration & Management to bring about transformational change.
Steve oversees every job we do, to ensure we consistently meet our high standards of Quality, Expertise and Passion. He personally selects our consultants, who themselves possess deep subject matter knowledge and many years of industry experience.
In engaging with Syniad IT, clients are assured of the highest possible quality of advice from those with real-world experience of running and changing the world’s most complex and challenging technology teams.

We help organisations transform and optimise their IT operations

An IT organisation is a finely balanced eco-system

An effective IT Operating Model demands a highly efficient process model, underpinned by suitable governance, technology and automation. Most important of all is the people. Ignore skills, culture and team structure at your peril!

What we do

Assessment

Design + Build

Optimisation

Insights

For case studies, advice, downloads and events

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Creating an IT support model for a new software product

Tips for a successful ServiceNow implementation

What can we learn from the Covid pandemic?

Are you hitting challenges in bringing about true change to your IT operating model?

The 8 things I’ve learnt implementing SIAM Operating Models

Our Vision

To deliver high quality IT transformations with expertise and passion.

Our Mission

To create highly efficient, cost effective, business-aligned IT operating models which deliver sustainable benefits.

Insights

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Workshops