Our flexibility and innovative approach
are key to our proposition.

We offer similar services to many of our competitors, but our differentiator is in how we deliver them.

We rely upon the company’s core values,
Quality, Expertise and Passion.

We work collaboratively, and we develop solutions that are practical and sustainable.

As we are independent of vendors and service providers we provide the best advice to clients without outside influence.

Combining over 50 years’ of experience

meet your Syniad IT consultants

Steve Morgan - Director

I specialise in the design, build and implementation of IT Service Management (ITSM) and Service Integration and Management (SIAM) solutions, helping organisations to manage complex multi-vendor IT Operating Models.

With over 30 years’ experience of working with ITIL and Service Management, along with organisational change and process development, I have established my credibility in the industry, where I am regarded as a leader in my field.

Last year I won an award at itSMF 2016 for services to IT Management.

John Moore - Principal Consultant

I have 19 years’ experience in IT consulting, working with FTSE 100 UK utility, transport and public sector clients and 6 years’ experience in the engineering sector, consulting with global oil, gas and power organisations.

I am passionate about improving business outcomes through effective IT service management with particular focus on the customer experience. I find myself drawn to situations where the IT operation is inefficient, often coupled with a poor user experience and where relationships all the way down the service supply chain are lacking. I especially enjoy troubleshooting and transforming such situations.

We employ a pool of

trusted associates

What is an associate pool?

Simply, it’s a list of trusted resources that we use to deliver our engagements.

Can I trust this source of expertise?

We only use associates that we know and trust, and can therefore guarantee their suitability for any given role.

Why do you use associates?

Our use of a pool of trusted resources allows us to be flexible to the demands of our clients at any given time.

What do they cost?

Using associates allows us to keep our costs low, which is reflected in the price paid by our clients.

Our Vision

To deliver high quality IT transformations with expertise and passion.

Our Mission

To create highly efficient, cost effective, business-aligned IT operating models which deliver sustainable benefits.

Our Clients

See how we have helped other IT services

Thought Leadership

For the latest news, advice and trends in IT efficiency