Delivering quality and expertise with passion

IT Organisations need a knowledgeable, trustworthy accountable partner who can create effective IT solutions.

Quality

Our work must meet our own internal quality standards before it is presented to our clients.

Expertise

Our award-winning team delivers outstanding results to the world’s leading organisations.

Passion

We care passionately about delivering sustainable change to our customers.

Our Baseline Assessment Service

What is a baseline assessment?

A baseline assessment provides us with a greater understanding of a clients’ current IT processes and the effectiveness of the IT organisation. This allows us to develop an improvement plan which includes our recommendations and a road map that provides a graphical view of the next 3, 6 and 12 months of activities.

We work with our clients to help assign owners and track progress, contributing where necessary.

Benefits of a baseline assessment

  • Provides a clear, objective view of IT maturity across people, process, tooling and governance

  • An agreed improvement plan and road map provides the impetus for improvement activities

  • IT staff have a focused and agreed plan from which to work

  • Assurance that IT will be able to support strategic business change programmes

  • Optimisation of IT processes, tools, organisation structure and governance.

Find out more

What is ITSM and SIAM anyway?

Our Solution Implementation Service

With over 50 years’ of IT consulting experience we have a deep understanding of the business demands, processes and tools that make your business unique. We create solutions that deliver results by aligning your IT services with your key business needs. Your IT organisation will be able to meet the current and future needs of the business, through an adaptive, flexible and effective operating model.

We know how to bring about sustainable business and IT change

We understand that each organisation is different

We are flexible and innovative in our approach to ensure changes deliver tangible results

Our Clients

See how we have helped other IT services

Thought Leadership

For the latest news, advice and trends in IT efficiency